Returns policy: as per the consumer contracts regulations June 2014

Your right to cancel Your right to cancel an order for goods starts the moment you place your order and ends 14 days from the day you receive your goods.

If your order consists of multiple goods, the 14 days runs from when you get the last of the batch.
This 14 day period is the time you have to decide whether to cancel, you then have a further 14 days to actually send the goods back.

Earrings are NOT refundable due to risk of infection

Products which are customised such as engraving or any personalisation are
non refundable.